Avoid this company... I ordered 4 toner cartridges from Amazon. 2 were provided by other companies and 2 were provided by Shoplet. Shoplet made a mistake and sent incorrect cartridges. Unfortunately this mistake was not discovered until after Shoplet's 30 day return policy. In discussions with Customer Service, it was discovered that Shoplet did indeed make the mistake. The mistake was not Amazon or my own. Even with this knowledge, Shoplet refused to fix the issue. Avoid them unless you like to be cheated out of money for their mistake.
Difficulty placing order. Vendor charged credit card twice. Customer Service Rep on phone sounded asleep and uninterested. Will only purchase from this vendor again if I cannot find similar product elsewhere.
Order was backordered for 7 days and I was never notified. by pattycake2007 ,Jul 30 '07
I ordered plastic forks and spoons on Friday that I needed by the end of the following week for an event. By the following Thursday I still had not received them. I had received a confirmation email when I placed my order which had a link to track the order. I went back to this email and clicked on the link for tracking and to my dismay, I found the entire order was back ordered.
Why didn't they email me that the order was on backorder? Not to mention it was still on backorder 7 days after placing the order. Had I known they were not in stock, I would have ordered from another site and had them by that time. Additionally, I had to search the entire site to find out how to cancel an order. It looks like they don't want you to know the order is back ordered and then they don't want to make it easy for you to cancel it once you happen to find out. This is poor customers service.
Research needed to be a little deeper by rob1950 ,May 17 '08
Item listed as "in stock" was not. New customer discount did not apply. The back order email from them had "UPS" in the subject line. Very slick. I should have done a little more reading before I pulled the trigger and I would have found that this is routine business at Shoplet.Com. Consider that if they are sitting on your back order they could be sitting on hundreds for the same item. This means that when their next shipment comes in you may not be in line to get your order. Back ordered again! Regardless of price I choose not to do business this way. The call I made to customer service was quick and painless and I had the cancellation email inside of 60 seconds. Now I can start over.
AVOID THIS SITE LIKE THE PLAGUE! by drains55 ,Jun 11 '04
AVOID THIS SITE LIKE THE PLAGUE!!!!! Did a Google search for a battery for a phone. Most places wanted over thirty bucks, even on Ebay, plus shipping. Then I found this Shoplet.com and the battery was only 21.00 and they had them in stock, according to thier site, no less and free shipping. I should have smelled a rat then. Well long story short, they back ordered the battery and now I cant get a reply, they have my credit card # and I am so PO'd. They have a place in the customer services tab to cancel an order but it says my order # doesnt exist! This after they sent me an email saying my stuff is back ordered. Heck I just checked thier site and they show they still have them in stock! They are liars and lowbred scumbags. After reading some of the reviews here maybe I got off light though! Does anyone know any authorities to report them to?
They list this item on Become.com as having free shipping. But when you go to order it, they charge for shipping. No wonder they have all this bad reviews.
Link: http://www.become.com/shop?zip=85719&q=letter+opener+electric&start=1&num=20&bskuid=382353241&pid=652378058
Excellent which is why this is my third purchase with them Read more
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Aug 01 '07
I seem to always find exactly what a staff person is requesting without difficulty. I am very impressed with your website and how easy it is to locate what i need. The only thing I experienced this time around is, I really only wanted to order (1) quanity, I typed it as one however on the final order it kept changing it to two. I knew we would be able to use this product, so I just let it go. ??? I also did not receive an emailed invoice which I need for my accounting report. Read more
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Oct 17 '07
They were great, fast service, good prices and even a discount coupon. What more can you ask for. PS. Free Shipping also included! WOW!!! I'm very impressed with this company. Top rating from me!!!!!!!!!!!!!!!!!!!!!!!!! Read more
I will be shopping with Shoplet the next time I need office supplies. Read more
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Apr 24 '07
I wasnt able to pay with paypal, which is easier for me. When I tried to purchase using paypal, I was returned to the shoplet.com web site to complete the purchase, but it brought me to the wrong page. I was brought to a page to sign up for an account at shoplet.com and I already have one. I bailed out of the transaction, which confused things enough they had to cancel my order. I tried it again with the same results, so I used a credit card next time.
However, I placed the order one day and received it the next, and I really appreciate being able to order the same items I ordered another time.
Another thing I noticed about the programming is that if I choose to repeat a previous order, when I get to the payment information, all of it is still available. Probably cookies on my computer recognizing the identical page again. If I start a new order, that information isnt available. It makes it simpler for me, but anyone using my computer could find out my card number, exp date, and security code. This might not be the best way to handle things.
thanks
Mike Kangas Read more
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Sep 18 '07
The items were supposed to be here in 3-5 days, and they were at our door 18 hours after the order was placed! Read more
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Apr 08 '07
The order was easy to place. It shipped the same day I ordered it and was delivered the day after. Exceptional service and value. Read more
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Apr 02 '08
Although the item was listed as available, it turns out that they have listed it on backorder. THe company is no longer making the film and an e-mail apologizing would have been appropriate. Now a week later I have to start all over and this is for medical photos. Read more
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Apr 24 '07
They exceeded my expectations. The product was here sooner than expected. Shipping was free as we met their threshhold for free shipping. Would definitely use again. Read more
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Nov 05 '07
The order was delivered quicker than I expected.
I researched the internet for the least expensive price and found this was it.
I'm very satisfied with my order. Read more
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Feb 17 '08
Very quick delivery and reasonable prices Read more
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Nov 23 '07
Could not believe how fast the item came, (next day) Only complaint would be the long bit about a rebait that turned out to be a way to get more money from me (and I,m sure a lot of spam e-mail) Read more
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Jan 15 '08
I ordered the item in the afternoon and recieved it before 10:00 a.m. - WOW!! Read more